Frequently Asked Questions
We are here to help. Below you will find answers to the questions we get asked the most about our virtual care clinic and the services we offer.
Our healthcare provider will make a second attempt the same day before we close if time permits, or your call will be returned the next day. Please feel free to message us on our website using the online chat feature to follow up and we would be happy to assist you.
If you experience a delay, please do not worry. Our healthcare provider may be wrapping up with the patient(s) ahead of you. If you experience a longer than usual delay, please feel free to message us on our website using the online chat feature and we would be happy to provide you with an update on the estimated time of call.
Yes, all your personal and medical information will only be used by Meira Care Medical Providers and administrators. We encrypt all data using bank-level, modern state-of-the-art security to keep your personal information safe and secure.
If you are experiencing any issues when setting up or connecting to your virtual appointment, please contact us via email at
support@hhcare.com